Your CloseByHeart subscription is active. Your family can continue using the full experience, and a confirmation email is on its way with your access details.
Get started in 3 steps
1
Check your email
We'll send you your CloseByHeart access link and account details. Use that email to enter the family portal.
2
Set up your family
Add family members, photos, voice greetings, reminders, and the details you want your loved one to see.
3
Connect the tablet
Open CloseByHeart on the Android tablet and complete the tablet activation from your family portal.
CloseByHeart turns a compatible Android tablet into a simple family connection point — with photos, voices, messages, memories and gentle reminders managed remotely by the family. No complicated app for Mom or Dad to learn.
Try the complete software experience with your family. $0 today · No hardware purchase required.
✓ No setup fees
✓ Cancel anytime
✓ 14 days free · Then $29/month
💛
"Dad smiled before I even called."
Family connection, made simple
The moments between calls and visits
Being there doesn’t have to mean being there physically.
Work, children and distance make it impossible to call or visit every time you want to. CloseByHeart helps your presence show up throughout Mom or Dad’s day — without asking them to learn complicated technology.
A day with CloseByHeart
Small moments. All day long.
The family manages everything remotely. Mom or Dad simply sees, hears and enjoys what matters.
8:00 AM
A gentle reminder
A medication or morning reminder appears clearly on the tablet.
11:30 AM
A familiar voice
A voice message from a daughter or grandchild brings family into the room.
2:00 PM
A family photo
A new photo arrives from the family and becomes part of the day.
5:00 PM
What’s coming up
An appointment, birthday or activity reminder helps keep the day organized.
8:00 PM
A memory returns
A meaningful family memory or Life Book moment appears at the right time.
Two sides. One connection.
The family does the managing. The parent gets the simplicity.
CloseByHeart separates the technology from the experience, so each side gets exactly what it needs.
For the family
Manage from anywhere
Use the family portal to create the moments you want Mom or Dad to receive.
✓ Send photos, video and voice messages
✓ Schedule messages and reminders
✓ Add memories, Life Book content and family profiles
✓ Manage the experience remotely
→
For Mom or Dad
Just look, listen and enjoy
The tablet presents family content in a calm, senior-friendly experience without requiring them to navigate a busy messaging app.
✓ Familiar faces and voices
✓ Clear reminders
✓ Family memories throughout the day
✓ Simple access to help when needed
See the connection
What the family does. What Mom or Dad experiences.
CloseByHeart has two sides by design: a family portal for managing the experience, and a calm tablet view for the person receiving it.
Family Portal CloseByHeart
Send To Tablet
Share a family moment
Send it immediately, or let CloseByHeart help organize how it appears.
Type: Photo
Title: Sunday lunch ❤️
“Mom, look who came for lunch today. We miss you!”
Send to Tablet →
→
Parent's Tablet CloseByHeart
2:04 PM
Sunday lunch ❤️
Mom, look who came for lunch today. We miss you!
From your family
Family Portal CloseByHeart
Reminders
Schedule the gentle nudge
The family sets the reminder remotely, including when it should appear.
Type: Reminder
8:00 AM · Daily
Morning medication · Take with breakfast
Save Reminder
→
Parent's Tablet CloseByHeart
8:00 AM
Morning medication
Take with breakfast
Done ✓Remind me later
Family Portal CloseByHeart
SOS Center
Know when help is requested
An active help request is surfaced to the family so someone can respond and mark it handled.
ACTIVE SOS
Help requested from the tablet · just now
Mark handled
←
Parent's Tablet CloseByHeart
SOS · Family is being notified
Help is on the way
Your family has been notified.
Illustrative CloseByHeart product views based on the current Family Portal and tablet experience.
More than messages
Built around family life — not around another app to learn.
✨
Personalized experience
Family profiles, preferences and AI-assisted personalization help make what appears feel familiar and relevant.
📖
Memories & Life Book
Bring important people, stories and moments back into everyday life instead of leaving them buried in a phone gallery.
⏰
Reminders that belong in the day
Medication, appointments, activities and family events appear alongside familiar content.
🎙️
Photos, voice & video
Different family members can share more than text — they can send the feeling of being there.
🆘
Help & SOS
A simple help layer gives the parent another way to reach the family when something needs attention.
🏠
Managed remotely
The adult child controls the experience from the family portal, even when living across town or across the country.
Why not just WhatsApp or FaceTime?
They’re great for calls and conversations — and CloseByHeart doesn’t replace them. But they still depend on Mom or Dad opening an app, finding the right conversation and operating it. CloseByHeart is designed for the moments between those calls: the family manages the technology, while the parent gets a calm, ongoing family experience.
24/7 personal support
We’re with you every step of the way.
From the first installation to everyday use, you never have to figure CloseByHeart out alone. We help your family get started quickly and stay available whenever you need us.
New installation & setupWe guide you through getting CloseByHeart running on your compatible Android tablet and help with the first setup.
We help add your contentPhotos, memories, reminders, family members and the first personal touches — we help you get everything ready.
Quick, personal trainingWe show your family how to use the portal and the important features so you can start confidently and quickly.
Any question. Any problem. 24/7.If something is unclear or you run into a problem, we stay with you and help solve it — hand in hand.
You don’t need to be technical. That’s our job.
Simple, honest pricing
Try it. Feel the difference. Then decide.
Try the complete CloseByHeart experience for 14 days with full access. No credit card is required. After the trial, you decide whether to continue for $29/month.
CloseByHeart — Full Access
Everything your family needs, in one plan.
14-Day Free Pilot
then choose to continue at $29 / month · cancel anytime
✓
Days 1–14 · Free
Full access to every feature. Set it up, watch your parent's reaction, and feel the difference yourself. No credit card and no charge.
→
Day 15 onwards · $29 / month
Only if you choose to continue. Nothing is charged automatically at the end of the trial.
No credit card requiredNo automatic charge after the trialSetup in ~20 minutes
Good to know
Simple answers before you start.
Is a tablet included in the $29/month?
No. CloseByHeart is a software subscription. You use your own compatible Android tablet; no tablet or hardware is sold or shipped with the subscription.
Does Mom or Dad need to learn a complicated app?
No. The experience is designed to stay simple for the parent, while the family manages content and settings remotely.
What happens after the 14-day trial?
Nothing is charged automatically. At the end of 14 days, you choose whether to continue with full access for $29/month.
Can I cancel?
Yes. You can cancel the monthly subscription if CloseByHeart isn’t right for your family.
Does CloseByHeart replace calls and visits?
No — it supports them. It helps fill the everyday moments between calls and visits with familiar family content.
Who manages the experience?
The family manages CloseByHeart remotely through the family portal; the parent receives the simplified tablet experience.
You love them. Now they'll feel it every day.
CloseByHeart doesn’t replace your visits, calls or presence. It helps your family stay part of Mom or Dad’s everyday life — even in the moments when you can’t be there. Use your own compatible Android tablet; CloseByHeart is the $29/month software that brings it to life.
$0 today · no credit card required. After 14 days, choose whether to continue for $29/month.
❤️
CloseByHeart AssistantHere to help you find the right fit
CloseByHeart is typing…
Privacy Policy
Effective: September 14, 2026
CloseByHeart provides software that helps families share photos, voice messages, reminders, memories and other family content with an older loved one through a compatible Android tablet.
Information we collect
We may collect account and contact information, subscription and transaction details, family profile information, content that you choose to upload, device and usage data, and support communications.
How we use information
To provide, secure and improve CloseByHeart.
To create and manage your account and subscription.
To deliver family content and reminders to the connected tablet experience.
To provide customer support and service communications.
To prevent fraud, abuse and unauthorized access.
Payments
Payments are processed by Paddle, our Merchant of Record. Paddle may process payment, billing, tax and transaction information under its own privacy terms.
Sharing
We do not sell personal information. We may share information with service providers that help us operate CloseByHeart, where required by law, or when needed to protect our users and service.
Data retention and security
We retain information only for as long as reasonably necessary for the purposes described above and use reasonable technical and organizational measures to protect it.
Your choices
You may contact us to request access, correction or deletion of your account information, subject to legal and operational requirements.
These Terms govern your use of CloseByHeart, a family communication and reminder software service.
Service
CloseByHeart is a software subscription designed to help families stay connected with an older loved one. It does not provide medical care, diagnosis, emergency response services, or professional healthcare advice.
Eligibility and account responsibility
You are responsible for the accuracy of information you provide, for protecting access to your account, and for ensuring that content you upload is lawful and that you have permission to share it.
Subscription and billing
CloseByHeart offers a 14-day free trial with no credit card required. The trial does not convert automatically into a paid subscription. After the trial, you may choose to continue for $29 per month. Paddle acts as Merchant of Record and processes billing, taxes and payment-related matters once you choose a paid subscription.
Cancellation
You may cancel your subscription at any time. Cancellation stops future renewals; access generally continues through the end of the current paid billing period unless otherwise required by law.
Acceptable use
You may not use CloseByHeart for unlawful, abusive, fraudulent or harmful purposes, or to upload content that infringes another person's rights.
Availability
We aim to keep CloseByHeart available and reliable, but uninterrupted service is not guaranteed. Features may evolve over time.
Limitation
To the extent permitted by law, CloseByHeart is provided without guarantees beyond those expressly stated here, and we are not liable for indirect or consequential losses arising from use of the service.
CloseByHeart includes a 14-day free trial with no credit card required. You are charged $0 during the trial, and there is no automatic charge when the trial ends. If you choose to continue, the paid subscription is $29 per month.
After a paid charge
If you believe a charge was made in error, if you were unable to cancel because of a technical issue, or if applicable law gives you a right to a refund, contact us promptly at kobib007@gmail.com. We will review the request fairly and in accordance with applicable law and Paddle's payment procedures.
Cancellation
Canceling stops future renewal charges. Unless a refund is required by law or approved after review, amounts already paid are generally non-refundable and access remains available through the end of the paid billing period.
Payment processor
Paddle is the Merchant of Record for CloseByHeart transactions and may handle refund processing, taxes and payment-related support.
